Posted in humanoid service robots

Use human-like Robot to Replace Robot-like Human

A good-looking receptionist and the greeting lines are necessary in a reception scenario. And also, the same greeting lines are welcome by all the visitors or interviewers anytime. These motions make the human staff working like a simple machine, and most of them may feel bored.

This uniform way to express their feelings is probably the first step that people want to make humanoid service robots, so that robots can master the emotional state similar with human beings. They want to make a robot to express the feelings, to replace the human being like a robot. And it is possible to disturb the order of all kinds of motions and emotions, do some special actions, and more.

This may be the highest level of development of artificial intelligent robots in our lifetime, but the present artificial intelligence and robotics have much potential to develop. Maybe in next ten or twenty years, when we go to this swimming pool, it is entirely a robot lifeguard. While now, he may have more time to improve his business basically or accompany his family members.

More likely, a robot companion can do listen to a human being’ order, just obey in every way. And such a goal will cultivate a large number of machine slaves. They cannot violate the master’s order, so even if the master makes some movements that disobey the humanity, they are not complaining.

If humans hope advanced AI robots do not do bad things, or do good to the human at least, then the standard of good or bad should be clear. But human beings cannot make it right now. Therefore, letting the robot to complete all the mechanical work that the human beings are engaged in right now is perhaps the best developing end of the intelligent robots.

Posted in intelligent service robot

CEE 2018 to analyze the prospect of service robot

With the continuous breakthroughs and development of Internet technologies such as Internet of Things, Big data and Deep Learning, the service robot industry will usher in the explosive industrial growth period. The market size of the future service robots will even exceed that of industrial robots, becoming the mainstream of the robot industry.

A new generation of consumer groups and their consumption concept has changed along with the improvement of living standards. Consumer demand for intelligent service robots has been increasing year by year and at the same time the development of intelligent technology to enhance the ability of man-machine interaction. The core technology breakthrough has become an important driving force for the development of Chinese service robot.

The development of artificial intelligence technology is the key. Artificial intelligence technology is the core of the development of the AI robot. Compared with industrial robots, AI service robots and human interaction more frequently, which including the deep learning, visual perception and tactile perception such as artificial intelligence technology has put forward higher requirements.

The service robot is expected to become the main carrier and application platform of Big data. Nowadays, the application scenarios of service robots are relatively simple. They also focus on simple intelligent products such as sweeping robots, glass cleaning robots and so on.

Technology and experience will be the core of the competition in the industry. Now there have been a large number of enterprises to join the service robot industry, on the one hand. Google, Microsoft and Baidu, as the representative of Internet companies, have a strong technological advantages and can quickly adapt to the development of artificial intelligent robotics; on the other hand, Haier, Midea, the traditional home appliance manufacturers, by virtue of its the mechanical field of many years of production experience, the combination of mechanization and intelligence has also become a favorable service robot competitors.

Posted in commercial service robots

Commercial Service Robots to Burst Out

Recently, with the breakthrough development of key AI technology and the continuous mature of actual application scenario, commercial service robot is rising fast. Till now, a great number of industries have begun the robot commercialization process, including retail, restaurant, hotel, logistics, elderly care, real estate, financial service, government fairs, and so on. We can simply say that, the places which offer services can all introduce intelligent robots.

Zhang Jingbin, the IDC Global Robot Research Director, performed one all-around analyze on APAC robot market and trend. He said, in commercial services, the future of intelligent service robots is prospective. Precision assembly, intelligent logistics, smart home, medical health care, shopping assistant, hotel assistant, education assistant, safety guard will have a rapid demand for intelligent robots.

The professional from Harbin Institute of Technology and Director of Robotics Institute Zhao Jie point out, the investment each year in China is the total of last five years, and we have confidence to get the good innovation achievement in the world. Under this background, more and more enterprises are deploying commercial service robots, investing into the continuous development of robot technologies and products. This will reduce the prices of commercial robots.

Professor of Beijing Institute of Technology Zhao Tong thinks that, our government should focus on the support to key areas such as intelligent service robot and artificial intelligence, to create one new path for our robot industry.

To promote the healthy development of the robot industry, we not only need to be fit and healthy, and further enhance the capability and level of robot development, we must also solidify the foundation, to further improve the basis and environment for the development of robots. The future development of innovative AI robotics will have five major trends: anthropomorphic, considerate, professional, superhuman, broad. Only popularization of commercial applications of robots, service robots industry can really grow and develop.

Posted in Uncategorized

The Actual Robot Services to Retail at This Time

In a large shopping mall, especially the complex one, people are always unfamiliar with it but they need to find the right brand or product they need. Thus, customer receptionist is necessary. A problem is coming: repetitive work makes receptionist tired and bored so they may lose temper to customers.  Then, an intelligent service robot that never feels tired makes things different.

A robot’s powerful artificial intelligence brings a great number of services for welcome reception, route guidance, all-around inquiry assistant, smiling accompanying assistant and more.

The robot standing around the door of the shopping mall attracts potential customers to go into the mall. With facial recognition technology and smart sensors, Sanbot broadcasts pleasing welcoming lines, giving customers different experience and adding buying intention. This will add unexpected business sales and value to the shopping mall.

The mall managers can the retail service robots in each floor. These robots introduce customers to the commodity area by voice, or display the map on the screen to the customer guide. When customers want to know a brand, or looking for a product, they just feel free to inquiry the robot. It’s a more convenient way than manual services because human staffs are not always in good situations to serve customers 24/7.

When the mall held a large-scale promotional activity, the commercial service robots can also play an important role, such as the singing and dancing performance, talking comic dialogue with the site voice interaction, inviting them to participate in the lucky draw, somatosensory games to attract onlookers. This will popularize the mall or store and develop more potential customers.

Posted in Uncategorized

Real Estate Management, the sector intelligent robots are going to

When we look at the categories of the property management service robots, we first understand that it is not a unique service robot but a service robot group. A real estate enterprise requires a series of work like customer reception, cleaning and security patrolling, entrance and exit management, property management, equipment maintenance, administrative offices and other occupations to well manage their house property.

In accordance with the work real estate needs, the intelligent service robots for real estate like customer reception robots, security patrol robots, customer service robots, cleaning robots, property service robots, and more, are coming out. No matter how many kinds’ robots are needed, all these robots have to connect with its Cloud service platform, and then offer services.

These real estate management service robots can also connect each other with one “robot base”, which enables intelligent service robots to recognize each other’s identification, learn about their working condition and the command they are executing, and then collaborate with each other to complete all the jobs. That’s what Sanbot MPS solution can make it.

MPS (the Multi-functional Platform Service) is an innovative system or solution QIHAN Technology issued based on its Sanbot Elf robot. It is a centralized management system that enables user to remotely give order to the robots in different scenarios and monitor their fleet, bringing personalized communications and services to customers worldwide.

If user would like to perform a whole service via this system, three parts are required: the QIHAN Cloud service, Sanbot robot and the MPS. This system is first designed for commercial chain retail store and then QIHAN re-defined it to the whole chain business. The real estate is the proper scenario with MPS.

Customer reception: Generally, many of the robots are able to perform the customer reception job, without screen or irremovable. But a higher-level is different. A robot is of good shape, abundant emotions, specialized semantic understanding and responding, and more. Of course, the programmable autonomous robot can be customized properly to perform the working process for real estate.

Customer service: Different from the functions the robot used for customer reception, the artificial intelligent robot can solve deep-level actual problem for customers. The intelligent service robot is programmed with specialized service Q & A for this or that building property: like house type, size, direction, and quotation.

Room service: Robots can be taken to hotel room for personal service, and we call it room service robot; in a community, we can it a community service robot; in the office, we may call it office management robot, etc.

Security patrol: Actually these robots belong to the category of security robots, which in turn can extend a number of different forms of function products. In real estate management services and many other commercial and civil fields, a large number of security patrol robots are also being applied.

Of course, many other kinds of robots like telepresence robot, food/luggage delivery robot, intelligent healthcare robot, care robots for the elderly, pet care robot all will play a great role in real estate management.

Posted in Uncategorized

Come to see what robot will do to education

The developing technology makes it true that the out-of-reach robots come to our home and commercial service scenarios, like cleaning robot, preschool education robot, promotion robot, and so on. The robots are demonstrating the intelligent services in the future. Among these services, education is one of the core value robot creates.

According to the research and practice from experts, robotics education in school can be labeled into five categories:

Robot Subject Instruction (or RSI)

Robot Subject Instruction means that, education organizer treats robot as one science to make students to learn about the basic knowledge and skills of robotics science. The education goals are as below:

1)Knowledge: Learn about the basic knowledge includes robot software engineer, hardware structure, functions and applications, etc.

2)Skills: Students are able to design and edit robot program, install functional robots, maintain the robot and intelligent home appliances and program to control the robots.

3)Emotion: Organizer uses robots to cultivate students’ interest in artificial intelligence, and make them realize the intelligent robots’ contribution to the society.

The robotics becoming one science has great challenges to teachers, education equipment, square, costs and experience in middle and primary schools.

Robot-Assisted Instruction (RAI)

Robot assisted instruction mean teachers use intelligent robots as the main education media and tools to teach classes. It can be called Robot-Assisted Learning (RAL), Robot-Assisted Training (RAT), Robot-Based Education (RBE). Compared to robotics science, the programmable robots for education is not the main role in education, but an education tool like assistant, learning companion, environment or intelligent education equipment, more advanced than general education tools in school.

Robot-Managed Instruction (RMI)

Robot-Managed Instruction refers to robot planning, organizing, coordinating, directing and controlling functions in classroom teaching, educational affairs, finance, personnel affairs, equipment and other teaching management activities. Robot management performs robot automation and intelligence from the organizing mode, organizing efficiency, etc.

Robot-Represented Routine (RRR)

Robot-Represented Routine means the intelligent service robot has partial human intelligence and functions, helping teachers perform some repetitive teaching work, like borrowing a book, and writing notes, etc., to advance the learning efficiency and quality.

Robot-Directed Instruction (RDI)

Robot-Directed Instruction is the robot’s highest level application in education. More than an assistant, intelligent robot plays the main role in education organization, practice and management. In this way, robot will be our learning object, which is not far from us.

If robots would like to open the door of education, they must activate the users with its actual functions. Intelligent educational robots have become the inevitable trend of future and they are becoming the powerful assistant to the future of children.

Posted in Uncategorized

QIHAN’s speech at CITIC SECURITIES Capital Markets Annual Meeting 2018

QIHAN technology is the first enterprise that output 100,000 sets robot in the middle and large-scale service robot industry. Established in 2006, QIHAN began to perform independent research and development in 2009, and started the transformation to intelligent service robot in 2013. Employing over 800 staff and 160 of them were R & D engineers, the company has more than 200 patents and most of them are invention patents. In 2016, QIHAN had revenue of RMB 660 million and a net profit of about 150 million. And QIHAN was awarded one of the top ten service robots brands in China.

QIHAN is running three Sanbot robots now: Sanbot Elf, Sanbot Nano and Sanbot Max. Sanbot Elf is of 90CM height, 19KG net weight and can run 11 hours per charge. The system is ROS developed based on Android. Sanbot Nano is the Amazon Alexa powered service robot specially designed for home use. Cute and functional, the Sanbot Nano is the super companion for family members. Sanbot Max is the 1.45 meters tall, 100KG heavy. This advanced humanoid robot can work for 18 hours and stand by for 50 hours. It is powered with multiple systems, Android, Linux, ROS, TROS and peripherals can access to Sanbot Max thanks to its numerous USB and HDMI interfaces.

QIHAN owns a great number of innovations at voice processing, robot vision, object avoidance, walking technology, four-dimensional positioning navigation and more in artificial intelligence robotics: 1), in voice processing, QIHAN is the first company adopting multi-microphone localization and noise cancellation during hardware implementing motion, as well as beam localization in the whole industry. The company also designed a set of semantics to support the semantic customization in many scenes. 2) In robot visual, QIHAN is the only enterprise handling basic IPS algorithm based on FPGA. 3) In object avoidance, QIHAN adopted 3D in-depth camera to realize the object avoidance initially, then integrated ultrasonic, IR and TOF technologies to assist. 4) QIHAN occupied numerous patents in walking technology. For example, QIHAN makes the robot wheels walk more stable and less noisy by improving the Mecanum wheel and omnidirectional wheel. 5) QIHAN also leads in the industry in four-dimensional positioning navigation technology. Sanbot’s 3D positioning navigation is combined with multiple 3D cameras, instead of rotating laser radar. So Sanbot robot has more accuracy, speed, larger size map and less motion loss. 6) Motor is key to intelligent mobile robot. QIHAN adopts brushless motor and developed micro worm DC brushless motor and Mecanum wheel style outer hub motor, which have powerful torque force, low heat and self-locking function, and can work for 24 hours.

QIHAN build the Sanbot APP market and agent system via its own IoT platform QIHAN Cloud. All the robots’ remote upgrading, data collections are realized via QIHAN Cloud and it targets to three kinds of clients: 1) C-Customers: QIHAN offer PC and mobile Q-Link for interactions; 2) Solution developers and integrators: QIHAN offers the open API platform and SDK files to make clients create the customized APP market. 3) B-Clients/Agents: Clients can manage and monitor the condition of all the robots. Finally, QIHAN build a set of C-Customers, developers and integrators and B-Clients system.

QIHAN’s business model is Sanbot + Various Industries. QIHAN offers hardware, software, mobile APP and Cloud service, and cooperate with developers and integrators to customize a series of solutions. 1) For bank, QIHAN programs financial query to Sanbot robot to make it the professional robot consultant. 2) For education, the intelligent Sanbot is able to monitor the condition of the kids or students, and has good interactions. 3) For commercial chain, the advanced retail service robots have been working in a great number of beauty parlors and shopping malls. 4) For customs. Sanbot Elf has been in use in China’s customs for more than one year, and keeps the further upgrading and Sanbot Max intelligent robot is also been introduced now. 5) For court, courts in Beijing and Shenzhen also introduce Sanbot Max intelligent robot.

“Creation for Intelligent Life”, QIHAN is devoted to improving product quality and creating ground-breaking products for the customer. Using the interconnection of thing to thing, thing to human, and human to human, QIHAN providing products and services where everyone is a winner.