With the development of artificial intelligence (AI) technology, intelligent robots are increasingly becoming part of daily life, from production workshop to museum, to hotels, to banks and so on, with the trend from “blue-collar” to “white-collar”. Intelligent robots seem to have been going into all aspects of human society, and the robot industry has become one of the focus of competition in the new round of industrial revolution, “China Made 2025” clearly states the robot as a key development area, the Ministry has approved the construction of the national robot innovation center.
According to the white paper data published by IDC — the Robot 3.0 New Ecosystem in the AI Era, the market of global commercial service robots will reach 17 billion dollars in the medical, retail, wholesale, public service and transportation sectors by 2020.
Behind the outbreak of the service robot industry is the combination of the government policies, capital assistance and the third rise of AI technology. While, the cores are the population aging and the continuous high human labor costs in recent years. Many enterprises face a serious problem: the increasing mobility of employees, and the increasing cost of year by year.
With the development of artificial intelligence, the intellectualization of intelligent service robotics is getting higher and higher. It has been accepted by more and more people. The application scope of service robots has been not only limited to blue-collar, now they are working as white collar personnel in the families, banks, shopping malls, scenic spots and more in the future.
Intelligent robots are moving into the service industries, working collaboratively with people and with each other in retail, hospitality, healthcare, the public service and more. In Munich, from 19 to 22 June, 2018, automatica will show why the automation industry’s exiting developments in service robotics, how these AI robots are seeing strong growth and are even emerging within some unexpected areas.
“Service robots have emerged from academic seclusion and the result is a host of market-ready products and solutions for end users to explore, with the promise of tangible and compelling benefits to positively impact on business,” the senior executive from Omron Electronics GmbH stated. Europe is super in this field, owning high opportunity for investment but also the need to ensure systems’ interoperability and effectiveness.
In 2016, the number of professional intelligent service robot sold grew by 24%, according to the IFR. Strong growth opens the door to the development of a host of enabling technologies, including software solutions, the current goal of the EU-funded RobMoSys project. It also throws into sharp focus the need for effective human-robot interaction, particularly as service robots for personal and domestic use gain popularity.
The dedicated service robotics area at automatica 2018 will present the very latest developments within the professional sphere. From commercial service robot for hospitality—increasingly adopted by retailers and museums as information-providers—to the robotics shaping digitally stitched-together supply chains and distribution centres, the exhibition will showcase the most up-to-date automation for the service industries of the very near future.
Faced with one of the world’s largest problems, one consensus is that in the future, intelligent robots will play an increasingly important role in taking care of the elderly.
Recently, Toyota issued an intelligent robot HSR to assist the disable and elderly people with their life abilities. The users can ask the robot to pick up the stuff by app remote control or touch control; the innovation research center of Singapore Nanyang Technological University launched the robot Nadine and she can monitor the health conditions, chatting, reading books or play games; the intelligent robots for elderly are also applied widely in Europe.
Comparably, Chinese intelligent robotics enterprises have gone farther in health and elderly care industry. Care & Health, the earliest company which promotes the Robot Wisdom Endowment Platform, works through Sanbot Elf robots for the healthcare industry. Care & Heath takes the robotics in healthcare to communities, families to perform the care services, such as health condition monitoring and analysis, etc. What’s more, combining Sanbot’s powerful Cloud service platform, it can help the elderly with interrogation, doctor appointment and even with remote diagnose.
The model of Robot Wisdom Endowment Platform, actually links two hot industries: artificial intelligence and the elderly care industry. With the support of advanced humanoid robot, combining Cloud service platform and big data, linking the super medical, elderly care and healthcare management resources, the model creates one intelligent closed service chain.
The intelligent healthcare robot of Care & Heath is further developed and customized based on Sanbot Elf intelligent robot. With the open API, Care & Heath customizes the robot and make it connective with the elderly care home management system, elderly care institution management system, healthcare management system and calling system. In addition, the customized Sanbot robot links multiple platforms to help with the community health and fitness, the elderly care at home, and recovering care service in the Sanbot supporting healthcare service center.